This program will show you how to communicate with your employees every step of the way during organizational change. You'll learn why it's important to show sensitivity and be a sounding board to build trust with your employees. You'll also discover how to:
-Communicate a clear, consistent message that reinforces the positive aspects of change -Keep morale high and reduce complaining once the change is in place -Teach employees to overcome fear -Enlist "influence agents" to increase acceptance -Announce the change in a way that will lower resistance -Employ the "BACK" technique to put the change into perspective -Keep the momentum going once the change has begun -Motivate employees according to their personalities -Monitor how well you're communicating the change
Aurora Pictures
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