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Coaching

   
The Courage to Coachâ„¢
Effective coaching is the single most important factor in employee development today. This program turns common sense into common practice with a four-step process that can be applied to any employee performance situation. An award-winning video, hands-on workshop activities and a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success. Version for retail audiences features scenarios specific to the demands of a fast-paced, customer-driven workplace. Learn more about The Courage to Coach for Retail.

Learning Point Highlights:

* Trains supervisors in how to start effective coaching conversations
* Provides a four-step coaching method applicable to any situation
* Equips supervisors to address employee attitudes as well as performance
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Becoming a Coach
   
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Sink or Swim Teamwork
16 Minutes
   
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Professional Conduct 101
15 Minutes
   
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Coaching and Performance Feedback
15 Minutes
   
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The Practical Coach
24 minutes