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Communication

   
What Would You Say?
We all occasionally witness unsafe behavior. But talking with our coworkers about safety can be difficult. We don't want to hurt feelings, we don't want to make people mad. But we don't want anyone to get hurt. This new video helps us learn to effectively communicate with our co-workers when we see them behaving unsafely.

What Would You Say? features three potentially hazardous workplace incidents in which workers confront each other about the hazards. In each incident, examples of poor communication are demonstrated. Then examples of effective and positive communication techniques are demonstrated. Techniques that we can all use, on the job and off.

What Would You Say? focuses on easy to use communication techniques including:
* Be positive
* Show that you are concerned about their safety
* Explain the consequences of the hazard or unsafe behavior
* Be specific with your comments

The video also helps us learn to respond in a positive way if someone is pointing out our unsafe actions. Suitable for new and experienced employees in a wide variety of settings.

Available in 8 languages.
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Communication Skills That Build Winning Relationships
22 Minutes
   
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Use the Telephone the Right Way
24 Minutes
   
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21 Minutes
   
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How to Give and Receive Criticism
18 Minutes
   
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Think Like the Customer
20 Minutes
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