Most people dread giving and receiving criticism because it goes against their natural desire to be respected and liked. But used properly, criticism can be a powerful tool to help you and others improve performance.
In this program, you'll discover ways to:
-Avoid confrontations by using the right words -Pose questions to let others draw the right conclusions -Harness your vocal power to build a supportive environment -Focus on specifics to prevent criticism from being taken personally -Accept criticism with a positive attitude -Listen without judgement -Make the most of another's criticism with one simple step -Get into a problem-solving state of mind
Aurora Pictures
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