Deadlines, change, stress, miscommunication, confusion over responsibilities…there is no shortage of opportunities for conflict in the workplace. However, there is a loss of productivity when employees spend all their time dealing with conflict. This program teaches employees to take the initiative in resolving conflict with their coworkers and cooperating to find win/win solutions for most disagreements.
Learning Point Highlights:
* Presents the causes of and reasons for workplace conflict * Showcases the three most common conflict situations * Teaches the use of the Everybody Wins approach in the workplace
